FLUCTUATE TECH PTE. LTD. ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our app.
1. Information We Collect
We or our third-party partners may collect, store, and use the following information related to you when providing our services. If you do not provide the information, you may not be able to register as our user, enjoy certain services, or achieve the intended results of these services.
Personal Information: Information you provide when registering an account or using our services, such as phone number and email address.
Location Information: Information about your location when you enable device location services and use location-based services, collected via GPS, WiFi, or other means. You can stop collection by disabling location services.
Log Information: Information collected via cookies, identifiers, or related technologies, including device info, browsing info, and click info, stored as log information to provide personalized user experience and service security. You can manage or reject cookies or identifiers through your device settings.
Third-Party SDKs:
Appsflyer (AppsFlyer Ltd.) – used for user invitations.
2. Information Storage
2.1 Storage Methods and Duration
We store your information securely using local storage (e.g., app cache), databases, and server logs. Generally, we store personal information only as long as necessary to provide services or as required by law.
2.2 Storage Location
Your personal information collected domestically will be stored within China. We do not currently transfer or store your personal information abroad. If cross-border transfer becomes necessary, we will notify you of purpose, recipients, security measures, and risks, and obtain your consent.
2.3 Product or Service Discontinuation
If our products or services are discontinued, we will notify you via push notifications or announcements and delete or anonymize your personal information within a reasonable period, unless otherwise required by law.
3. Information Security
We use various security technologies and procedures to prevent loss, misuse, unauthorized access, or disclosure of information. For example, SSL encryption is applied in certain services. However, due to technological limits and potential malicious acts, absolute security cannot be guaranteed.
4. How We Use Information
To provide our services;
For authentication, customer support, security, fraud detection, archiving, and backup;
To design new services and improve existing services;
To understand your usage patterns for personalized experiences;
To provide targeted advertising instead of generic ads;
To evaluate and optimize the effectiveness of promotions and advertisements;
For software certification or upgrades;
To conduct surveys regarding our products and services.
5. Information Sharing
We do not proactively share or transfer your personal information to third parties. If sharing is necessary, we will obtain your explicit consent. For advertising purposes, we may share certain data with advertisers and partners under strict privacy measures, ensuring personal identification is not disclosed.
6. Your Rights
You may access, delete, correct, or withdraw your personal information. Complaints can be submitted via the contact information below. If you decide to stop using our services, you can request account deletion, and we will delete or anonymize your personal information, unless otherwise required by law.
7. Changes
We may revise this Privacy Policy periodically. Updates will be notified and effective on the indicated date. Continued use of our services indicates acceptance of the revised policy.
8. Protection of Minors
We encourage parents or guardians to guide minors under 18 when using our services. Minors should seek parental guidance before submitting personal information.